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Frequently Asked Questions
Whether you're a new visitor exploring our products or a loyal customer looking for tips, our thoughtfully curated FAQ. Uncover insights on shipping, returns, product features, and more. If you still have questions, our dedicated support team is here to help—reach out below.
We offer a variety of roasts and blends ranging from light, medium, dark, espresso, and even flavored coffee.
All orders are roast-to-order and hand packed. Our value comes from being able to provide the freshest coffee available on the internet. The coffee is shipped the same day it is roasted on whole bean coffee, and shipped the day after roasting on ground coffee.
Because of this, the coffee orders will take 1-5 business days before our roasters are ready to ship them. tracking is available with every order.
Reach out to us via email and share a detailed description of the issue along with relevant photos. We strive to minimize errors and sincerely apologize for any inconvenience in your ordering process. The Bonadea team is dedicated to ensuring your experience is as seamless as possible.
Opt for an airtight container to store your coffee beans or grounds. Keep it in a cool, dry spot, such as your pantry, away from light, heat, and moisture. Properly stored, both ground coffee and beans can maintain freshness for up to six months in the pantry.
All orders are roast-to-order and hand packed. Our value comes from being able to provide the freshest coffee available on the internet.
The most effective method is to rely on your sense of smell. When coffee has gone bad, the delightful aroma dissipates, and along with it, much of the flavor is lost. Although using this coffee won't pose any harm, it will lack the rich taste if the characteristic smell is absent. Additionally, the deep dark color may fade, and the coffee could appear as a lighter shade of brown.
All orders are roast-to-order and hand packed. Our value comes from being able to provide the freshest coffee available on the internet. The coffee is shipped the same day it is roasted on whole bean coffee, and shipped the day after roasting on ground coffee.
Because of this, the coffee orders will take 1-5 business days before our roasters are ready to ship them. tracking is available with every order.
The coffee is shipped the same day it is roasted on whole bean coffee, and shipped the day after roasting on ground coffee.
Once shipped, it can take an additional 1-5 business days depending on the customer location via standard ground shipping by USPS. All orders come with tracking information that we update your order with, which will trigger an automatic notification from your store to your customer.
Whether it's an error on our part, shipping damages, or defective items, our aim is to provide quick and effective solutions to ensure your coffee experience is nothing short of exceptional. Trust us to clear any shipping-related issues promptly, ensuring your Bonadea Coffee reaches you in perfect condition.
At Bonadea Coffee, each coffee bag undergoes a special hand packed process of roasting, grinding, and packaging, crafted to order for a premium experience. Please note, due to the consumable nature of goods such as coffee, we are unable to accept returns under certain conditions.
However, your satisfaction is important to us. If your Bonadea Coffee experience isn't absolutely perfect, contact us using the form below. To ensure your complete contentment, we proudly offer a 15-day money-back guarantee from the date of your product(s) order.
Your feedback matters. If there's a reason you didn't find joy in your Bonadea Coffee, we'd appreciate hearing about it - but only if you're willing to share. Otherwise, rest assured that our 100% satisfaction guaranteed return policy requires no questions, affirming our commitment to your absolute satisfaction with Bonadea Coffee.
Welcome to our Privacy Policy page, where your privacy and data security are our top priorities. Here, you'll find detailed information about how we collect, use, and safeguard your personal information. We are committed to transparency and ensuring that your privacy rights are respected. Please take a moment to review our policies to understand how we handle your data. If you have any questions or concerns, don't hesitate to contact us. Thank you for trusting us with your information.
Welcome to our International Shipping Policy page, your guide to seamless global delivery. Here, we outline our approach to shipping products worldwide, ensuring transparency and clarity every step of the way. Explore our policy to understand how we handle international shipments and what to expect when ordering from abroad. If you have any questions or need further assistance, feel free to reach out to us. Thank you for choosing us for your international shipping needs.
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